If so, ask yourself:
Offer branded, customised Status Pages for your clients to monitor their own uptime and performance metrics.
A great part of your ongoing customer support or hosting package, Public Status Pages help you to provide a fresh and feature-rich service, enabling your agency to stand out from the crowd.
Speak to our team abut reselling RapidSpike tools as part of your customer support and hosting contracts.
Keep your larger customers performing at peak with advanced User Journeys monitoring their critical app and site processes. Utilise our attractive and easy-to-use dashboards and reports to go above-and-beyond for your customers.
Keep a watchful eye on your hosting and detect problems before they cause downtime with RapidSpike performance monitors. Provide transparency in your support and hosting contracts with RapidSpike live monitoring and lift the pressure from your support team.
Give your DevOps team access to the RapidSpike TV Mode for real-time uptime data.
Support your development team by utilising RapidSpike during maintenance and deployment.
Analyse the entire app ecosystem and get timely, accurate root cause analysis of any problems before and as they occur.
Employ User Journey Monitors to detect issues with sites without the need for time and labour intensive testing. Use the entire RapidSpike toolset to reduce downtime and help your team get customers back online faster.
Use RapidSpike to go above and beyond support expectations and create a legion of happy, loyal customers.
The agency market is very competitive making it harder to build customer loyalty. RapidSpike allows you to lock in your customers by providing an enhanced, differentiated service offering.