IT Services

Support Manager / IT Ops / Business Development

Why RapidSpike?

Do you offer a customer support or maintenance contract?

Looking to differentiate your service against your competitors?

If so, ask yourself:

  • Does our support contract include performance tools?
  • Can we offer more value to our larger clients?
  • Are we doing enough to ensure our service offering is transparent?
  • Can we help clients optimise and make the most of their infrastructure?
  • Uptime alerting is just the first level of web monitoring - much more in-depth tools are available.
  • Large enterprise businesses need comprehensive data to measure their performance metrics.
  • Maintaining a transparent policy on service performance can help earn client trust.
  • Provide the means for clients to operate faster, better performing, well optimised sites and applications.
Assure your online platform with RapidSpike logo
Assure your online platform with RapidSpike logo...

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    Measure everything

    RapidSpike tools offer much more than just uptime: including the ability to offer end-to-end performance monitoring, ensuring a constant evolution and improvement of your clients' sites.

    Once you receive an uptime alert it's already too late: your website is already down. Performance monitors can provide warning minutes or hours before problems occur.

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    Providing the big data

    Enterprise customers often require much more sophisticated monitoring, including the means to run Synthetic User Journeys (automated tests) on their key processes. With a RapidSpike partnership you can offer User Journeys as part of your on-going support contracts.

    Increase the value of your products by giving larger clients the data they need to manage their platform.

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    Maintaining a transparent policy

    In addition to offering RapidSpike to clients, you can utilise our tools to help monitor your own infrastructure and provide application-level performance metrics.

    Our Status Pages even allow you to offer a customised, branded page with monitoring statistics for each client.

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    In-depth performance statistics

    Add RapidSpike to your expanded toolset to give clients the chance to iteratively improve their platforms with on-going performance benchmarks, real user data and user journey monitoring.

    Real User Monitoring allows clients to monitor their own traffic and evaluate their server speed and performance requirements.

Protect your clients' interests...
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