• Use Cases
    • Type
      • EnterpriseHigh traffic websites with advanced functionality, such as booking, browsing or paying.
      • Small/MediumWebsites with low-mid traffic that have one or more key functionalities including checkout, sign-ups or account login.
      • AgenciesWeb agencies that help clients build, maintain and improve their websites.
    • Industry
      • eCommerce
      • Travel
      • Gambling
      • Public Sector
    • Team
      • Technical
      • Digital
  • Platform
    • Platform
      • PerformanceRapidSpike’s performance tools help you improve website speed, so you can boost conversions and keep customers coming back.
      • SecurityProtection from web skimming attacks, scan for the latest vulnerabilities, check your external perimeter and more.
      • ReliabilityCustomer complaints can drive away future business. It’s vital you find, fix and prevent any issues fast.
    • Top Features
      • User Journeys
      • Magecart Attack Detection
      • Core Web Vitals Monitoring
      • Uptime
      • Alerting & Integrations
    • Take a guided tourLearn how RapidSpike can support your business today.
  • Customers
  • Learn
    • Learn
      • About UsWe help make the web faster, safer and easier to use.
      • BlogNews updates and articles about web monitoring.
      • Knowledge BaseDocumentation and other resources for customers.
      • PressSee what the press are saying about RapidSpike.
    • From The Blog
      • What Is Website Regression Testing and How Can Synthetic User Journeys Help?
      • Meet The Team: Claire and Lucie
      • How Travel Disruptions Have Affected Website Performance
      • The Cloudflare Incident; How it affected us
  • Pricing
  • Log In
  • Get Started
  • Use Cases
    • Type
      • EnterpriseHigh traffic websites with advanced functionality, such as booking, browsing or paying.
      • Small/MediumWebsites with low-mid traffic that have one or more key functionalities including checkout, sign-ups or account login.
      • AgenciesWeb agencies that help clients build, maintain and improve their websites.
    • Industry
      • eCommerce
      • Travel
      • Gambling
      • Public Sector
    • Team
      • Technical
      • Digital
  • Platform
    • Platform
      • PerformanceRapidSpike’s performance tools help you improve website speed, so you can boost conversions and keep customers coming back.
      • SecurityProtection from web skimming attacks, scan for the latest vulnerabilities, check your external perimeter and more.
      • ReliabilityCustomer complaints can drive away future business. It’s vital you find, fix and prevent any issues fast.
    • Top Features
      • User Journeys
      • Magecart Attack Detection
      • Core Web Vitals Monitoring
      • Uptime
      • Alerting & Integrations
    • Take a guided tourLearn how RapidSpike can support your business today.
  • Customers
  • Learn
    • Learn
      • About UsWe help make the web faster, safer and easier to use.
      • BlogNews updates and articles about web monitoring.
      • Knowledge BaseDocumentation and other resources for customers.
      • PressSee what the press are saying about RapidSpike.
    • From The Blog
      • What Is Website Regression Testing and How Can Synthetic User Journeys Help?
      • Meet The Team: Claire and Lucie
      • How Travel Disruptions Have Affected Website Performance
      • The Cloudflare Incident; How it affected us
  • Pricing
  • Log In
  • Get Started

How can we help you?

This knowledge base aims to answer your most frequently asked questions. If you have an issue that is not answered here, please email support@rapidspike.com or use the Feedback button found on any page of the app.
Account & Billing

Matters relating to account management, credits and billing.

6 Articles

Getting Started

New to RapidSpike? Here are some helpful articles for navigating the app.

18 Articles

Performance Monitoring

Includes help guides on Webpage Test, Web Vitals & Performance monitoring, User Journeys and Google Lighthouse.

8 Articles

Alerts & Notifications

Manage alerts sent from your RapidSpike account, as well as integrations, maintenance windows and more.

7 Articles

Uptime Monitoring

Help with your uptime monitoring, including server Ping and TCP, webpage uptime using HTTP, and API monitoring.

8 Articles

Security Monitoring

Articles and help related to our security monitoring tools - including Magecart Attack Detection.

9 Articles

Synthetic User Journey Monitoring

Creating, editing and managing synthetic user journey monitoring

39 Articles

Interpreting Data

Articles focussing on the monitors active on your account and how to interpret the data into useful insights.

5 Articles

Assurance and Search

Advice articles for our assurance and SEO monitoring tools, including Domain Expiry (WHOIS) and SSL Certificate Expiry.

2 Articles

Sitemap Monitoring

Creating, editing and managing XML Sitemap monitoring.

2 Articles

Start your free 30-day trial today

Start monitoring today, no credit card required. Or chat to our friendly team about your requirements.

Get StartedLet’s Talk

RapidSpike - Global eCommerce Winner 2021
RapidSpike - Northern Digital Awards Winners
RapidSpike - Insider Yorkshires Most Exciting Companies
RapidSpike - UK Dev Awards 2021 Winner
RapidSpike - Prolific North Top Tech 30 To Watch
RapidSpike - Cyber Accelerator Alumni

Copyright © 2022 — All Rights Reserved.

RapidSpike - AWS Well Architected
RapidSpike - AWS Partner Network
  • Solutions
    • Technical
    • Digital
    • eCommerce
    • Travel
    • Gambling
    • Public Sector
    • Enterprise
    • Small/Medium
    • Agencies
    • New Relic
    • Customers
    • Pricing
  • Platform
    • Performance
    • Security
    • Reliability
    • How It Works
    • Insights
    • Alerting & Integrations
    • All Features
    • Synthetic User Journeys
    • Google Lighthouse
    • Core Web Vitals & Performance
    • Webpage Test
    • Real User Monitoring
    • Vulnerability Scanning
    • Magecart Attack Detection
    • Uptime
    • Assurance & SEO
  • Learn
    • Blog
    • Knowledge Base
    • API Documentation
    • System Status
    • RapidSpike Roadmap
    • Log In
  • Company
    • About Us
    • Contact
    • Careers
    • Press
    • Privacy Policy
    • Terms & Conditions
    • Vulnerability Disclosure