Account & Billing
Matters relating to account management, credits and billing.
6 Articles
How can we help you?
This knowledge base aims to answer your most frequently asked questions. If you have an issue that is not answered here, please email support@rapidspike.com or use the Feedback button found on any page of the app.
Getting Started
New to RapidSpike? Here are some helpful articles for navigating the app.
18 Articles
Performance Monitoring
Includes help guides on Webpage Test, Web Vitals & Performance monitoring, User Journeys and Google Lighthouse.
8 Articles
Alerts & Notifications
Manage alerts sent from your RapidSpike account, as well as integrations, maintenance windows and more.
7 Articles
Uptime Monitoring
Help with your uptime monitoring, including server Ping and TCP, webpage uptime using HTTP, and API monitoring.
8 Articles
Security Monitoring
Articles and help related to our security monitoring tools - including Magecart Attack Detection.
9 Articles
Synthetic User Journey Monitoring
Creating, editing and managing synthetic user journey monitoring
39 Articles
Interpreting Data
Articles focussing on the monitors active on your account and how to interpret the data into useful insights.
5 Articles
Assurance and Search
Advice articles for our assurance and SEO monitoring tools, including Domain Expiry (WHOIS) and SSL Certificate Expiry.
2 Articles
Sitemap Monitoring
Creating, editing and managing XML Sitemap monitoring.
2 Articles
