Knowledge Base

How to enable Voice Call Notifications

RapidSpike supports multiple ways of configuring event notifications. One of these is to send a Voice Call Notification to your mobile device when a configured Alert Rule generates a notification.

This is similar to an SMS Message notification but rather than just receiving an SMS message, the notification centre calls your mobile/cell number and the contents of the notification is read aloud for you to hear.

This benefits in the fact that a phone call has more chance of getting your attention over a simple SMS message.

In order to configure voice call notifications, first click your user icon in the top right hand corner to open the Account Menu. From this click on the “My Profile” button to be taken to the Account Settings screen.


From this screen you can enter your mobile/cell phone number. Be sure to use the correct flag to correlate to your location as this sets the country code for the number.

Once this is configured, in the Alert Delivery Groups page you will now have Voice Call Notification available as an option. As well as this, you can also configure SMS and Whatsapp notifications.


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