Measure and improve site speed using a variety of monitoring tools.
Protect your infrastructure & guard against malicious attacks.
Keep your ecosystem live at all times with uptime monitoring.
Protect key aspects of your online world with these common-sense monitors.
Track ongoing SEO performance with a variety of useful metrics.
Effortless application monitoring with a hands-on technical account manager.
Consultant led security testing for complete peace of mind.
Ensure the security of your public facing Web Applications.
The latest info on new features, development and other insights in the world of monitoring.
Tips, advice & answers to your frequently asked questions.
Developer guide for our RESTful API.
Use the form below to raise a support ticket with our team.
We will attempt to respond as soon as possible. Working support hours are 9—5:30pm GMT, Monday to Friday, with urgent requests answered outside of these hours.
Things don’t always go as planned as their may be an occasion where you need to ask us for help, or to report a bug that you may have found with the system.
Luckily, we aim to make it very easy for you to interact with our support team.
The preferred way to contact us is to use the Feedback menu item from within the RapidSpike App:
This opens the Feedback Form and directly opens a ticket in our support system that will allocated and dealt with:
The alternative to this is to use email. You can always email a support request to:
firstname.lastname@example.org where we will respond to any questions you may have.
Please note, we currently provide support from 0900 to 1730 UK business hours. Outside of this we do our best to reposed as quickly as possible.
Our customers rely on RapidSpike to monitor, measure and assure their online business – get your account today!