Knowledge Base

IP Address Whitelisting

As with any monitoring system, our clients often need to whitelist IP addresses to allow us to see their monitoring targets. Whether that be for opening up firewall rules, suppressing spam software from auto-blocking us or even for stopping Google Analytics from reporting on our monitors.

Luckily, our User Journey engine is ‘invisible’ to Google Analytics (GA) so our clients do not need to create filters in their GA accounts. We do this by automatically stopping our journey injectors from making requests to GA tracking links.

However, to enable clients to whitelist us at a network level, we make our user journey injector and uptime monitoring IP addresses public. To view our IP address list, please follow these steps:

  1. Log in to RapidSpike at
  2. Click your portrait avatar / “My Account” in the main menu
  3. Click “System Info”
  4. Select the “IP Addresses” tab at the top of the page

Some of our clients require additional, dedicated locations – this is provided at an additional cost and the IP addresses are not publicised.

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