Knowledge Base

Section: Alerts Maintenance Windows

Maintenance Windows

Maintenance mode allows teams teams with regular or expected downtime the ability to stop monitoring their systems when required – stopping these false-positives from skewing your stats.

Here’s everything you can do on this page!

1) Create new Maintenance Windows:

Use this screen to create and manage Maintenance Windows for your account. Maintenance windows essentially pause your monitors for a fixed period so that you can avoid seeing down-time alerts and having your scheduled down-time affect graphs and stats in your account.

To create new Maintenance Windows simply hit “+ADD MAINTENANCE WINDOW” in the top right and go through the quick process of fine tuning your window settings.

2) Edit Existing Maintenance Windows

If you’ve set up your Maintenance Windows incorrectly or need to make a quick change simply hit the settings cog and choose “EDIT” on the window you’d like to change.

This will then bring up the same pop-up used during the creation process allowing you to change who the alert goes to, how it goes to them and the sensitivity (for uptime).

3) Delete Existing Maintenance Windows

Similar to editing your Maintenance Windows you’ll first need to locate the window you’d like to delete and press the settings cog then the Delete (bin) option. This will launch a final prompt giving you the option of either continuing or cancelling the deletion of your Maintenance Windows.


  • Insider: Yorkshire's Most Exciting Companies
  • Northern Digital Awards 2019 Shortlist
  • KPMG Best British Tech Startup 2019: Northern Finalist
  • Prolific North Tech 100: Top 30 Companies to Watch