Knowledge Base

Section: Dashboard


Your RapidSpike dashboard is your personal landing page, with the monitors that matter to you.

Here’s everything you can do on this page!

1) View current issues

We know your current issues may be the main reason you’ve logged in. Because of that we’ve put issues front and centre. Either click the issues tab on the top (next to overview) or on the left hand side. If you have one or more current issues this will be displayed in pink next to the “Issues” tab/button.

2) Add Widgets

Widgets allow you to display the data that matters to you – in a way that makes the most sense to you. To get started, click “+ADD WIDGET” in the top right and select the widget you’d like to add from pop-up. Dependant on the widget you will either receive the option to instantly add the module to your dashboard or tweak it further. For example, selecting “Critical website” will give you the option to display the widget in a compact form as well as allowing you to choose which site and monitors you wish to display. 

3) Delete, move or edit Widgets

Each widget will have its own settings cog and holdable move button in the top right of its box. The move button allows you to re-order the widgets to suit your needs, this drag and drop feature depends on the widget size but most are universally moveable. Editing a widget on the other hand is dependant on the widget, all will have the settings cog giving you the basic options to delete or hide/show but the other options change widget to widget. For example, the “Current Website Status” widget gives you the option to change between full and compact mode as well as increase/reduce the number of items displayed.

4) Change the data history displayed

Whether you want to see an overview for the last week or the last year – Simply hit the Clock button in the top right and use the drop down to select your preferred data history. This button will display the current data period so you know what its set to currently!

5) Manage and use shortcuts 

On the left hand pane you’ll be able to add, remove and reorder shortcuts. If no shortcuts have been created simply hit “Manage shortcuts” and hit “ADD A SHORTCUT“. From there you will be able to choose the Shortcut type (Website, User Journey, RCA, Server/Device) and a number of options based around that. Once created you’ll see a list of your existing shortcuts. Next to each shortcut will be the option to re-order them in a way that suits you, using the dedicated buttons, or delete them entirely using the Delete (bin) button.

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