Home
Customers
Platform
Build a Plan
Resources
Services
Log In
Request a Demo

Home
Customers
Platform
Build a Plan
Resources
Services
Log In
Request a Demo

RapidSpike Support

Use the form below to raise a support ticket with our team.

We will attempt to respond as soon as possible. Working support hours are 9—5:30pm GMT, Monday to Friday, with urgent requests answered outside of these hours.

Book a Demo

[contact-form-7 404 "Not Found"]

Knowledge Base

Home
Knowledge Base
App Sections
Sections: Performance
User Journey: Log Files

User Journey: Log Files

Navigate to the User Journey you would like to review the Log Files for. Then in the left blue menu, select the “Test Result” tab.

Select the “Issues & Logs” tabs at the top of this page, to view the Browser Log and Server Log.

Any issues will be listed in these logs, click the drop down arrow on the “Show” button for more details.

Don't have RapidSpike?

Our customers rely on RapidSpike to monitor, protect and improve their online business – request a demo today!

Related Knowledgebase Articles

User Journey: Script
Webpage Test Headlines
Web Page Test: Test History
Web Page Test: Overview
Webpage Test Issues
Web Page Test: Log Files

This knowledge base aims to answer your most frequently asked questions.

If you have an issue that is not answered here, please email support@rapidspike.com or use the Feedback button found on any page of the app.

Recent Articles

How to Simulate a Server Ping Test
How to Set Up Your Uptime Monitor’s Content Check
Page Monitoring
Website Pages
Our Universal Credit System

Categories

Security Monitoring
Performance Monitoring
General
FAQ
Availability Monitoring
- Uptime Monitoring
Assurance and Search
App Sections

Find and solve the issues frustrating your customers today!

Try RapidSpike for free! Easy setup, no software install - start improving your website in seconds.

or View Our Plans

Monitor your digital experience, protect your customer's data from cyber threats and improve website performance.

Copyright © 2021 — All Rights Reserved.

Part of the family.

Platform
Resources
Company

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.

Cookie settings Accept

Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

Non-necessary

Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.