Knowledge Base

Helpful hints, tutorials & Monitoring Advice

Section: UJ: Log Files

User Journey – Log Files

The log files generated by the journey in question.

Here’s everything you can do on this page!

1) View browser log and server issues

The first tab Displays a list of issues detected in the Browser logs generated during the Journey. If any issues have appeared the log will rank them by severity and give a description of the issue. The same also happens in the second “SERVER LOG” tab, all issues will be ranked by severity and outlined with a description to help remediation.

2) Change journey settings

Located in the top right hand corner (Settings cog) – Journey settings gives you the option to change everything from the Journey Description and check interval through to the elements you blacklist and ignore.

3) View and create Alerts

Alerts are the core of the RapidSpike system, finding out what your issues are as soon as they happen is crucial so we’ve made it easier than ever to create, view and edit alerts. To view these your existing alerts or to add new ones simply hit the “ALERTS” tab at the top of the page. From this page you’ll be add new Alert Rules by hitting “ALERT SETTINGS>” as well as view the existing rules associated to this monitor below.