Knowledge Base

User Journeys: Overview

The one stop shop for all User Journey information. This page also serves as navigation for the rest of the journey functions.  

View Overview Statistics

Here you can see data from all your previous tests as well as your latest run. RapidSpike’s overview stats cover the basics such as Status & Performance, Issues and Total Average Load. The interactive “Overview Graph” which can be clicked and you can view individual tests in further detail.

View Screenshots of your Current User Journey 

The third tab accessible from the Journey Overview page is the “Screenshots” tab. From this tab you’ll be able to view a screenshot overview of your test with dedicated navigation and step description!

Change Journey Settings

Located in the top right hand corner is the “Edit” button with a cog icon. Journey settings gives you the option to change everything from the Journey Description and check interval through to the elements you blocklist and ignore.

Change the Data History Displayed

Whether you want to see data for the last week or the last year, simply hit the Clock button in the top right and use the drop down to select your preferred data history. This button will display the current data period so you know what it’s set to currently.

View and Create Alerts

To view your existing alerts, or to add new ones simply, go to the “Global Settings” tab in the left blue menu, and select “User Journey Rules”. From this page you’ll be able add new Alert Rules by hitting the “Add rule” button. 

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