Knowledge Base

Section: UJ: Overview

User Journey – Overview

The one stop shop for all User Journey information. This page also serves as navigation for the rest of the journey functions.  

Here’s everything you can do on this page!

1) View overview stats

Pulling data from all your previous tests as well as your latest run. RapidSpike’s overview stats cover the basics such journey time and number of events in a given period alongside the more powerful “Overview Graph” which can be clicked into and interrogated further.

2) View Screenshots of your current user journey 

The third tab accessible from the Journey Overview page is the “SCREENSHOTS” tab. From this tab you’ll be able to view a screenshot overview of your test with dedicated navigation and step description!

3) Change journey settings

Located in the top right hand corner (Settings cog) – Journey settings gives you the option to change everything from the Journey Description and check interval through to the elements you blacklist and ignore.

4) Change the data history displayed

Whether you want to see data for the last week or the last year – Simply hit the Clock button in the top right and use the drop down to select your preferred data history. This button will display the current data period so you know what its set to currently!

5) View and create Alerts

Alerts are the core of the RapidSpike system, finding out what your issues are as soon as they happen is crucial so we’ve made it easier than ever to create, view and edit alerts. To view these your existing alerts or to add new ones simply hit the “ALERTS” tab at the top of the page. From this page you’ll be add new Alert Rules by hitting “ALERT SETTINGS>” as well as view the existing rules associated to this monitor below.

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