Knowledge Base

Section: Website: RUM

Website – Real User Monitoring

Monitor and alert on the real performance of your users, across all your pages.

Here’s everything you can do on this page!

1) Installing RUM (if it doesn’t already exist) 

Real user monitoring (RUM) requires a small snippet of JavaScript to be added to each page you’d like to monitor. The Javascript is unique to each website and can be generated by either hitting “+ ADD MONITOR” in the top right hand corner or hitting “[+] ADD RUM” at the centre of the page. Once RUM is added and the tracked pages receive a visit, the RUM: OVERVIEW STATS will populate.  

2) View Overview Stats

RUM collects a bunch of data from your real users. The Overview Stats page gives you a top level view of AVERAGE PAGE LOAD, TOTAL PAGE VIEWS all the way through to a map view of where your views are coming from!

3) View results by _____

One great feature of RUM is how it can break your performance metrics down by page, country, browser and device type. To view these metrics simply hit the “Results” tab at the top of the page. From there you’ll also be able to drill further into each metric, for example: If looking at “Results by Page” you can click the bar associated with a particular page and see even more metrics tied to it!

4) View and create Alerts for RUM

Alerts are the core of the RapidSpike system, finding out what your issues are as soon as they happen is crucial so we’ve made it easier than ever to create, view and edit alerts. To view these your existing alerts or to add new ones simply hit the “ALERTS” tab at the top of the page. From this page you’ll be add new Alert Rules by hitting “ALERT SETTINGS>” as well as view the existing rules associated to this Real User Monitor below.

5) Change the data history displayed

Whether you want to see data for the last week or the last year – Simply hit the Clock button in the top right and use the drop down to select your preferred data history. This button will display the current data period so you know what its set to currently!

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