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RapidSpike Support

Use the form below to raise a support ticket with our team.

We will attempt to respond as soon as possible. Working support hours are 9—5:30pm GMT, Monday to Friday, with urgent requests answered outside of these hours.

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Knowledge Base

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Knowledge Base
General
Alerts/Notifications
WebHook Notifications

WebHook Notifications

Please see How to enable WebHook Notifications to see how to start with WebHooks. Below is the structure of the JSON payload for each monitor type.

RUM

RCA

Uptime

Journey

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Related Knowledgebase Articles

How to enable WebHook Notifications
How to Setup Alerts
How to enable Voice Call Notifications
How to enable SMS Message Notifications

This knowledge base aims to answer your most frequently asked questions.

If you have an issue that is not answered here, please email support@rapidspike.com or use the Feedback button found on any page of the app.

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