Know Immediately When Your Customers Have a Problem

Notifications are the cornerstone of your monitoring system: letting the right people know as quickly as possible when something has occurred is critical to your business success.

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Get Notified When It Matters

RapidSpike’s dynamic alerting system ensures the right people are notified at the right time with flexible delivery options and escalation features.

Delivery Methods

Easily assign notifications to teams and individuals based on the issue:

Support Team via Slack.
Management via email or Teams.
DevOps via Voice/SMS.

Alert Rules

Set specific triggers for alerts, such as:


Slow page load times.
Key processes or uptime monitors failing.
Traffic dropping below a threshold.

Notifications

Sit back, and let the alerts and notifications do their thing:

Check for false positives
Rerun from global locations
Perform root cause analysis

Trigger Advanced Alerts

Configure your alerts to activate via a wide variety of triggers, from element load times, traffic volume and file sizes to complete outages and down-time. Many of these can be tailored in specific detail.

Set up who is notified and how by creating Delivery Methods, our way of grouping recipients into teams. Adding multiple delivery methods enables you to escalate issues higher up the chain if they are not resolved.

Reduce False Positives

Uptime errors are automatically retested in another region – and only sent once two concurrent failures are established.

Monitors also have a “sensitivity” threshold – so you can chose to alert as soon as a problem occurs, or wait for multiple failures.

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What Advanced Alerts Will You Configure?

Quickly and easily set up alerts to notify you in hundreds of different situations. Here are just a few examples:

User Journeys:

Step 1 load time exceeds 5 seconds.
Combined script size is over 500KB.
A stylesheet takes more than 3 seconds to load.

Page Load:

Page is down after 3 checks.
Site load time exceeds 10 seconds.
Specific elements fail to load twice in a row.

Real User Monitor:

Site load speed has increased by 20%.
Order page visits have doubled.
Browser load time exceeds 3 seconds.

Connect Anything:

Server load exceeds 90%.
Disk space drops below 5%.
Stock volume falls under 10 items.

Alert Methods & Integrations

Get alerts through a wide variety of methods and integrations:

  • Slack
  • Microsoft Teams
  • Whatsapp
  • PagerDuty
  • Pushover
  • OpsGenie
  • Splunk On-Call
  • ilert
  • Zendesk
  • Voice Call / SMS
  • Webhooks

Missing an Integration? Let our team know and we can add it for you.

Ready to optimise your website’s user experience and protect your revenue?

Start using RapidSpike’s Synthetic User Journey Monitoring today.

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