Business-Critical Website Monitoring
Essential tools to support complex and transactional websites.
We are your online mystery shopper, reporting directly to you on a wide range of performance, reliability and security issues.
Thousands of brands rely on RapidSpike every day, including
We’re a key part of their processes,
helping to
Improve website performance
Baseline performance using metrics such as Web Vitals, CrUX and page load waterfalls.
Enhance their knowledge
Identify and monitor third parties, plus thousands of other data points across your website.
Minimize disruptions
Ensure key processes are always running with User Journey monitoring.
Join the world’s leading eCommerce brands
Uptime checks and transaction monitoring are no longer enough. To compete in eCommerce today you need to trim every millisecond, protect every transaction and analyse every third party.
Selling online? Find out how RapidSpike can help.
With a proven track record, we’re happy to let the stats tell the story
Issue Management
Find, Fix & Prevent Website Issues Faster
RapidSpike has over 200+ key data points delivered in easy-to-use management tools, dashboards, and alerts. From over 100 monitoring locations across the globe, we monitor continuously to find your critical issues fast, helping protect your brand’s reputation & making your life less stressful.
Learn more about issue management
88%
would leave a site after a bad experience
50%
Reduce the time it takes to resolve issues by 50% with RapidSpike
Slow sites cause cart abandonment rates to jump by
75%
144k
Each week we detect over 144k issues affecting key processes
Customer Journeys
Improve Conversions By Optimising Customer Journeys
We focus on your company’s most crucial website stakeholder, your customer. Using synthetic monitoring, you can watch your customer journeys unfold on video, manage your third parties, and find those critical intermittent shopping cart issues that will help you improve conversions.
Learn more about customer journeys
Website Security
Detect Online Payment Theft Quickly
Payment card theft is a huge business risk. Detect web skimming attacks in minutes, not months, and protect your customers’ trust. Quickly discover which client-side vulnerabilities and port monitoring issues put your business and reputation at risk using our advanced monitors.
Learn more about website security
95%
of cyber breaches are human error
7k
Each month we detect 7k new potentially harmful malicious third party hosts
Average cost of downtime is
$5,600
/ minute
2000
Hours of critical downtime detected by RapidSpike each month
Website Reliability
Make Sure You Stay Up And Stay Fast
Find uncaught errors with uptime & API monitoring with root cause analysis, error breakdown, and website trace views. Comprehensive website assurance checks ensure your website works well for your customers and keeps them online shopping with you, not your competitors.
Learn more about website reliability
Website Performance
Manage All of Your Website Performance Issues
Acting as a customer, we use Real User Monitoring, Core Web Vitals, and deep performance metrics to manage your third parties’ response time. Understand how to find, fix and prevent performance issues globally 24/7 on a real browser and mobile interface and device type.
Learn more about web performance
7%
drop in conversions per 1s of load time delay
16%
Mean improvement in performance when using RapidSpike
5%
Increase in conversion rates with RapidSpike
“With RapidSpike’s User Journey monitoring we protect the brand of all our E-commerce clients by making their websites more reliable and secure. We also use the tool to help us make their websites faster for customers with less errors.”
Matthew Briggs
Senior Vice President – Live Services at Tryzens
Integrates easily with your software stack
Connect seamlessly with our highly configurable, powerful alerting engine, which integrates into anything you need.
- Connect with industry leading Ops and Support tools
- Build custom escalation processes for your whole team
- Integrate directly with our API
We Help Your Whole Team
Supporting websites can be challenging. Our website monitoring capabilities can help every part of your business. It’s in eCommerce and businesses with complex customer journeys where RapidSpike truly shines.
IT Operations
Comprehensive website monitoring & detailed alerts to minimise disruptions
Ecommerce
Manage third parties & end-user experiences to improve online conversions
Security
Reduce credit card theft risk on the client-side to protect customer trust
CxO
Understand & manage your customer journey issues all in one place
Marketing
Enhance your online SEO rankings by improving your websites page performance
