eCommerce is booming – but more complex than ever. RapidSpike helps thousands of businesses of all sizes optimise their customers journeys. 30-day FREE trial.
Monitoring Thousands of eCommerce Websites Worldwide:
The New No.1 Website Monitoring & Web Performance Monitoring Solution
RapidSpike is revolutionising website monitoring. We are your online mystery shopper, reporting directly to you on a wide range of performance, reliability & security issues. We are the only monitoring solution that captures all three critical aspects of website health.
Selling Online? You Need RapidSpike
Uptime checks and transaction monitoring are no longer enough.
To compete in eCommerce today you need to trim every millisecond, protect every transaction and analyse every third party.
Achieve peak performance with next generation monitoring.
Find, Fix & Prevent
Website Issues Faster
How much do you care about your website? 88% of customers leave sites after a bad experience
RapidSpike has over 200+ key data points delivered in easy-to-use management tools, dashboards, and alerts. From over 100 monitoring locations across the globe, we monitor continuously to find your critical issues fast, helping protect your brand’s reputation & making your life less stressful.
Improve Conversions By
Optimising Customer Journeys
Would you like to get more online revenue? The best websites have conversion rates of 11% or more
We focus on your company’s most crucial website stakeholder, your customer. Using synthetic monitoring, you can watch your customer journeys unfold on video, manage your third parties, and find those critical intermittent shopping cart issues that will help you improve conversions.
Make Sure You Stay Up
And Stay Fast
Do you worry about website errors? Once your page loads customers form an opinion in 0.05 seconds
Find uncaught errors with uptime & API monitoring with root cause analysis, error breakdown, and website trace views. Comprehensive website assurance checks ensure your website works well for your customers and keeps them online shopping with you, not your competitors.
Manage All of Your Website
Are your pages fast enough? Conversions drop by 7% per 1 second of load time delay
Acting as a customer, we use Real User Monitoring, Core Web Vitals, and deep performance metrics to manage your third parties’ response time. Understand how to find, fix and prevent performance issues globally 24/7 on a real browser and mobile interface and device type.
Detect Online Payment
Are your customers’ credit card details safe? 95% of cybersecurity breaches are human error
Payment card theft is a huge business risk. Detect web skimming attacks in minutes, not months, and protect your customers’ trust. Quickly discover which client-side vulnerabilities and port monitoring issues put you’re whole business and your reputation at risk using our advanced monitors.
We Turn Noisy Data Into Useful Knowledge
We capture, analyse and interpret all your website monitoring data and then turn it into clear, actionable insights to support you and your team.
“With RapidSpike’s User Journey monitoring we protect the brand of all our E-commerce clients by making their websites more reliable and secure. We also use the tool to help us make their websites faster for customers with less errors.”
Senior Vice President – Live Services at Tryzens
We Help Your Whole Team
Supporting websites can be challenging. Our website monitoring capabilities can help every part of your business. It’s in eCommerce and businesses with complex customer journeys where RapidSpike truly shines.
Comprehensive website monitoring & detailed alerts to minimise disruptions
Manage third parties & end-user experiences to improve online conversions
Reduce credit card theft risk on the client-side to protect customer trust
Understand & manage your customer journey issues all in one place
Enhance your online SEO rankings by improving your websites page performance