Stream

For smaller businesses with more static websites who need monitoring and insight on improving their digital experience.

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River

For growing ecommerce businesses who need to monitor, improve and protect their customers digital experience.

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Ocean

For high-traffic, mission critical ecommerce businesses or organisations with multiple brands/websites.

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One

Just starting out? The One Plan is designed for small businesses and startups on a budget.

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Custom

Unsure of what you need?
Customise a RapidSpike plan to meet your requirements!
Speak to our friendly and knowledgeable team and build your own plan and services.

Schedule a call



Our plans in detail

Sign up today and try RapidSpike totally free on our 14 day free trial.
At the end of your trial, pick the plan that suits you best.


   

One

Stream

River

Ocean

 

Account

     
User accounts
User accounts   1 5 20 Unlimited  
Months data history
Months data history   1 6 12 18  
SMS/Voice credits
SMS/Voice credits   25 100 250 500  
User management
User management    

Monitors

     
Core monitors
Core monitors   25 100 250 500  
Page Performance monitors
Page Performance monitors   1 5 10 25  
Real user monitoring pageviews
Real user monitoring   50k 1m 4m 8m  
Connect Anything monitors
Connect Anything monitors   0 5 10 20  
Vulnerability scans
Vulnerability scans   0 2 4 8  
User journeys
User journey credits   0 0 6 12  
Magecart Detection
Magecart detection    

Support

     
Live chat support
Live chat support    
Phone support
Phone support    
Account manager
Account manager    
   

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All plans include these monitors:


  • Ping, TCP and Page Uptime (HTTP) Monitors
  • API monitoring
  • Domain Expiry, SSL Certificate and Redirect Monitors
  • SEO Stats, Google Analytics, Alexa Monitors
  • SSL Cipher, Safebrowsing Monitors
  • Port Scanning
  • Malicious user detection

and these great features:


  • Public status pages
  • Maintenance windows
  • Wallboards & TV mode
  • API access
  • White-labelled reporting
  • Alerts via email, SMS, Voice, Slack, PagerDuty and much more!
  • Worldwide testing locations
  • Selectable test regions



Let's monitor your website today!

Our 14 day trial is totally free, no credit card required.

We've included everything you need to monitor a single large site — or several smaller sites.

At the end of the trial you can choose a plan that fits your requirements.


Start Free Trial




Frequently Asked Questions

Your frequently asked questions. For more specific answers, or for
questions not covered below, please don't hesitate to get in touch.

Free Trial



How does the free trial work?

Just click the “Start My Free Trial” button and enter your email address and password on our signup page.

Once you’ve created an account you’ll have 14 days to trial all of our great toolset of monitors. Click the ‘Add’ button to get started!

What happens at the end of the trial?

At the end of your trial, you’ll be asked to choose one of our paid plans – or you can speak to one of our team about building a custom plan. Once you have a plan, you’ll be able to enter your card details continue with a full account.

What do I get in the free trial?

The free trial includes access to all of our great tools, including performance, security, availability, assurance and SEO monitors. We give you a limited number of our more advanced monitors, but do not restrict access to any of the dashboards so you will get a complete picture of our final product.

Full details of the trial plan are available on the signup page. The trial is totally free, and you’re under no obligation to continue with a full account once the trial is over.


Plans & Add-ons



Is there a minimum term on your paid plans?

All our paid plans and add-ons have no minimum term – you can cancel at any time.

Do I have to pick a specific plan?

Not at all! If you’re looking for something different to the plans outlined above then just let us know – we can build a custom plan just for you.

How do add-ons work?

All paying customers can buy add-ons for their plans. Add-ons include credits for our advanced monitors, such as User Journeys credits and Vulnerability Scans.

You can also purchase additional Voice/SMS credits, which are required in order to receive notifications on your mobile phone via SMS and automated voice calls to any number.

Add-ons can be bought via the app, or through speaking to one of our helpful and friendly team.


Availability



Do I need to install software on my server?

No. RapidSpike operates entirely on the cloud – our testing works like a visitor to your app/site. This is how we’re able to give you a good idea of how your site behaves when visited by a ‘real’ user.

The only exceptions are Real User Monitoring, which requires adding a short snippet of Javascript to your website header HTML code, and Connect Anything.

Connect Anything enables you to send data to RapidSpike to record in dashboards and use our alerting. It can be used to track server performance, disk space, load – pretty much anything.

Will I receive a lot of alerts?

The sensitivity of your monitoring is configurable. Don’t want to see an alert for the smallest down-time/blip? Set your notifications to only alert you if the site is down for 5 minutes or more.

To prevent false-positives, our system also automatically and immediately retests any failing monitor from another node in our network. This way we can be confident when we alert you that your site is definitely having problems.

For advanced monitors, we also have a setting to only alert if we have seen a problem occur multiple times in a row.


User Journeys



Can I have a User Journey Running from “X City/Country”?

Almost certainly. The architecture of the RapidSpike system means we can set up a new server instance within a very short time. Just speak to our friendly team to find out more about what we can offer.

How frequently can you run my User Journey?

As often as is necessary. User Journeys can be individually configured to run at set intervals and from multiple regions: this is entirely bespoke and up to you.

Do I need to create the Journey files myself?

This is up to you. Our Self-Service Journeys can be written and managed entirely by you and your team. You have the option of writing your own multi-step Journey scripts, and handling the frequency of the Journey and what regions it runs from.

Alternatively, we offer a Managed Service, where our development team will write the journey script for you, saving you from having to worry about any complex code. Your journey is then fully managed through our system, with help and support just a phone call or email away.



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