RapidSpike Support
CloseUse the form below to raise a support ticket with our team.
We will attempt to respond as soon as possible. Working support hours are 9—5:30pm GMT, Monday to Friday, with urgent requests answered outside of these hours.
Book a Demo
Close
[contact-form-7 404 "Not Found"]
RapidSpike Blog
Feature Development & Monitoring tips
Loading
NEW Magecart Attacks Affect U.S. City Governments
This month we have witnessed some high-profile web-skimming attacks including Claire’s, Intersport and 8 U.S. City Governments.
DIY Tool Website Greenworks Hacked by Self-Destructing Web-Skimmer
DIY tool website Greenworks has been hacked by a highly-sophisticated self-cleaning & self-destructing skimmer amid a boost in homeware and gardening.
The Malicious Gocgle Campaign Targeting Customers’ Payment Details
We explore the latest client-side security news and attacks including the malicious Gocgle campaign stealing customers’ payment details.
Web-Skimming attack affects 20,000 Customers on Home Improvement Site
This month we have witnessed some high-profile web-skimming attacks including 20,000 customers affected by an attack on home improvement store - Robert Dyas.
A Paradigm Shift In Ecommerce
We explore the current shift in ecommerce and the wider long term impacts on our future society, digital transformation and customer experience.
Ecommerce Security – NutriBullet & Tupperware Suffer Magecart Attacks
Since the outbreak of the COVID-19 virus, we have witnessed some high-profile Magecart attacks including NutriBullet & Tupperware.
RapidSpike Offers Free Ecommerce Performance & Cybersecurity
To assist companies in improving their digital platforms during this challenging time, RapidSpike are offering a free performance & security plan.
COVID-19: A Personal Guide to Self-Isolating and Remote Working
We’ve created this personal guide to being productive, staying healthy and keeping happy whilst self-isolating and remote working.
COVID-19: Helping our People Work from Home
We explain how RapidSpike have set up our teams to work from home due to the Covid-19 virus outbreak.
COVID-19: RapidSpike
Governments and companies around the world are drawing up business continuity plans to help in the fight against Covid-19.
Client Side Security: Magecart Attack Detection Upgrade
We’re excited to announce the release of a major upgrade to our market-leading Client Side Security feature Attack Detection that detects Magecart type attacks fast.
Making a Big GDPR CCPA Issue a Small One
We discuss the new updates to GDPR and CCPA, impacts on companies and what companies need to do to keep customers’ data safe.
5.4 Million Customers Risk Credit Card Theft with Khaadi
During research into Client-side attacks, we recently observed a skimmer loading on the popular Pakistani fashion website, Khaadi.
Understanding Element Waterfalls
Understanding Element Waterfalls can help identify issues that affect user experience. We explain how you can read and understand Element Waterfalls.
Google’s New ‘Badge of Shame’ for Slow Websites
We explain what Google’s new ‘Badge of Shame’ means for websites and provide some tips to help you speed up your site.
Top 3 RapidSpike E-commerce Tools: Part 3 – Security
This post is the third in a series exploring the key tools every ecommerce site needs running 24/7. In this post we explore ecommerce security tools.
New Year Magecart Attacks include Australian Bushfire Donation Sites
The latest news on Magecart including attacks on; Active Network, Focus Camera, Perricone MD, Australian Bushfire Donation Sites and Hanna Andersson.
Capture the Page Source of Website Errors
We explain how to capture the page source when your website has errors with Synthetic User Journeys.
2019 Magecart Timeline
We break down the timeline of the number one threat to ecommerce sites today - Magecart! The 2019 Magecart timeline includes all major attacks in 2019.
Multiple Hacking Groups Attempt to Skim Credit Cards from Perricone MD
NEW Magecart attack - Two hacking groups attempt to steal credit card information on science-backed skincare brand Perricone MD.
Magecart Monthly: Holiday shoppers targeted at Macy’s & Sweaty Betty
The holiday shopping period means Magecart are busy profiting from unsuspected customers. We discuss the latest attacks including Macy’s and Sweaty Betty.
Black Friday Last-Minute Checklist
Black Friday weekend is coming up! We’ve compiled a Black Friday last-minute checklist so you can prepare your site in time.
Visa Security Alert for New Self-Cleaning Skimmer – Pipka
Visa have reported a new security alert for an advanced, self-cleaning, JavaScript skimmer named Pipka.
The 7 Stages of the Client-Side Hacking Lifecycle
The threat of your customers being attacked directly on the client-side is a prominent problem. What stage in the customer hacking lifecycle are you at?
Magecart Monthly: Halloween Special
October brings Halloween and National Cybersecurity Awareness Month, however, it has also been one of the scariest months for Magecart attack discoveries!
Preventing Cookie Consent Banners in Synthetic User Journeys
Cookie consent banners and popups can be annoying, however cookie consent banners can be prevented in your synthetic user journeys if you know how.
Formjacking – How it can Affect your Ecommerce Site
Data theft or data skimming is not a new problem. In this blog we explain what formjacking is and how it can affect your ecommerce site.
Top 3 RapidSpike E-commerce Tools: Part 2 – Real User Monitoring
The second blog in a series of three that will explore the key tools every ecommerce site needs running 24/7, in this post we cover Real User Monitoring.
Magecart Monthly: New Targets – Hospitality, Transport and Retail Industries
The latest news on Magecart including attacks on; Hotel Chains, SEPTA, Garmin SA and Fragrance Direct.
Preparing your site for Black Friday
We explain changes companies can make in advance to mitigate outages, reduce shopping cart abandonment and improve digital experience in preparation for Black Friday 2019.
Custom HTTP Request Headers
Setting custom HTTP request headers enables our clients to simplify their firewall IP whitelist management.
Magecart Monthly: Sporting Sites New Prime Target for Magecart
We reveal the latest sports websites Magecart victims and discuss the reasons why so many sports websites fall under attack.
An apprentice’s guide to…Successful Software Development
RapidSpike Apprentice Kelsi, explains the SDLC and how to follow it to succeed in building a technology or software-based business.
Top 3 RapidSpike E-commerce Tools: Part 1 – User Journeys
This post is the first in a series that will explore the key tools every ecommerce site needs running 24/7. This tutorial will show you how to build a simple “Add to Cart” Journey on a website.
Magecart Monthly: 65K attempts to steal credit card information in July
The latest news on Magecart including; 962 Infected Websites, Pelican Cases, Amazon S3 Buckets and 65k Attempts to Steal Credit Card Information in July.
Why are APIs Important to my Online Business in 2019?
API’s make it possible to easily access a software or hardware system from the outside. We discuss the importance of APIs to online businesses in 2019.
Using Vagrant to simplify building Virtual Machines
Discover how to create a Ubuntu 18.04 Virtual Machine (VM) with a local directory mounted on it to make it easier to code on.
Find and solve the issues frustrating your customers today!
Try RapidSpike for free! Easy setup, no software install - start improving your website in seconds.
