of customers leave brands after they have a bad digital experience


conversions drop for every second of load delay


websites are infected by hackers each month

3.7 million

formjacking attacks were reported in 2018


of visitors leave a site if load time is over 3 seconds

$3.92 million

average total cost for an online data breach

Solving All Your Website Issues From a Single Platform

RapidSpike is more than a monitoring tool. We aggregate your data, analyse it, and produce clear actionable insights to help you improve.

RapidSpike Is Here To Help

We’re helping our customers tackle the big problems of the internet: making sure things run quickly, ensuring services are online, and keeping everyone safe.
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Our Mission

We believe everyone has the right to a fast, safe and reliable online experience.

To achieve this, we empower the teams who support online customers. We deliver key information to meet those demands, minimise disruptions and make everyone’s lives less stressful.

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Our Brand Promise

Working with RapidSpike you get assistance from a team brimming with energy and creativity who want to deliver amazing website monitoring.

We are highly responsive when it comes to addressing and alleviating your pain points. We take ownership of your issues and global online issues. Our overall mission, which is reflected in our features roadmap – past, present and future – is filled with projects designed to help real businesses solve real problems.

RapidSpike: The Story So Far

From relatively humble beginnings, RapidSpike is now well established as an industry-leading monitoring platform, with delighted customers spanning the globe.

  • Headquartered in Leeds, UK
  • Founded in 2015 by Robin Hill and Andrew Mason
  • Joined by CEO Gav Winter in 2018
  • Investment by Praetura Ventures in 2020
  • Award winning platform in 2021


We collaborate as a team, with our clients, with our partners and whoever we work alongside to find the very best outcomes for all. We want an amazing experience for everyone involved with us.


We love to bring new ideas to life, whether in the platform, for our customers, for their customers or the wider world, we ensure we do our best to deliver on our promises and our mission.


We take full responsibility for outcomes whether in our daily work, in our careers or those in our teams. We strive to achieve the objectives and targets set for ourselves and for our company.


We endeavour to respond quickly to all requests, issues, and queries as our clients, our people and clear transparent communication are of the utmost importance to us.


We understand the value of bringing a positive outlook and energy to every conversation. Giving our all, solving problems and having fun in everything we do helps make it all worthwhile.

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The Leadership Team

About us - CEO, Gav Winter
Gav Winter


Gav has been a tech entrepreneur for over 20 years, founding 2 major technology consultancies and now is CEO of RapidSpike.

Gav won Yorkshire Director of the Year twice and is an expert in high growth – winning multiple awards for growth, innovation and brand.

James Tyler

Head Of Technology

James started his career developing performant ecommerce software. He has been at RapidSpike since inception, and achieved this latest promotion in early 2021.

James manages core systems implementation and monitoring infrastructure.

Andy Court

Head Of Marketing

With over 20 years’ experience, Andy has extensive senior management experience coupled with specialist skills in marketing strategy, demand and lead generation, and customer engagement.

Andy is a passionate and commercially focused marketer with extensive experience of growing unknown brands to recognised names in their industry.