The Web’s Premier User Journey Monitoring
User Journeys check every part of your key processes are running smoothly – all day, every day.
See how it works:
What are User Journeys?
User Journeys emulate common paths that your customers take. They behave like
a “synthetic” user, interacting with your website just like a real person does.
Create a simple script of actions that follow a key process, such as:
- Product filter and search
- Adding to basket, checkout
- Log in to an account
… Or any other useful interaction.
Simulate real global users, at 5 minute intervals, following that process.
Discover immediately if something goes wrong.
- The process stops working
- Pages or elements slow down
- Individual elements are missing
Detect Issues Affecting Your Customers
Reputation is everything 88% of customers leave sites after a bad experience.
RapidSpike User Journeys can be sensitive to any sort of failure – even those that real users might miss.
Quickly learn about problems that might impact your capacity to gain new business or generate revenue.
“Our relationship with RapidSpike is excellent. They are responsive and supportive.”
Neilson use RapidSpike to test their core processes 24 hours a day, every day, for a total peace of mind.
Monitor the key processes you care about?
Choose any user journey you want to emulate and set it up easily and quickly
using our script builder – or we can do it for you.
Understand the Bigger Picture
Utilise a full suite of tools for understanding every detail of your key processes.
We combine industry-leading automation, a user-friendly interface and our world-class alerting system.
Rich data visualisation for all your page elements, including load breakdown and headers.
Record full video of your key process as it happens, see exactly where problems occur.
Configure your script to capture screenshots at any point.
Third party tracking
See how third parties perform over time, as well as their impact on your page load.
Visualise exactly where resources load from across the world.
Watch key elements
Tag vital elements to trend their size and load over time.
Understand the reasons why your processes fail, including full response headers.
Comply with GDPR and audit all cookies stored during your journey.
Ignore & block elements
Stop elements from triggering alerts, or loading at all to fine-tune your analysis.
Set headers to flag your User Journey within your internal systems.
Stay connected with custom alerts
Fine-tune your User Journey to alert you to what matters.
- Journey Failure
- Journey Load Time
- Page Load Time
- Element Load Time
- Element File Size
- Element Errors