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RapidSpike

DigitalOps For Agencies

DigitalOps lets agencies launch a fully-packaged, enterprise-grade website operations service in days, not months.

Just immediate value for your clients and predictable recurring revenue for your agency.

No training. No ops team. No delivery risk.

Trusted to Monitor Over $40 Billion in Online Transactions Annually.

Every agency is now a 24/7 operations business

Remove bottlenecks, reduce blockers to transaction and increase opportunities
for conversion through advanced synthetic monitoring.

ECOMMERCE Client expectations are always rising.
Revenue depends on systems that are increasingly complex.
Agencies get blamed when things go wrong.

All of this is happening while ecommerce websites become more integral.

DigitalOps: 
Website Operations as a Product

RapidSpike DigitalOps turns website operations into a defined, client-facing product that agencies can sell, scale and standardise.

Instead of treating monitoring and operations as internal overhead, leading agencies now package it as part of their commercial offering, with clear scope, recurring revenue and measurable outcomes.

DigitalOps supports agencies specialising in:
Shopify | BigCommerce | WooCommerce | Magento / Adobe Commerce | Salesforce Commerce Cloud

What DigitalOps delivers

At the core of DigitalOps is RapidSpike Synthetics is an enterprise monitoring platform combined with proactive expert oversight. Everything is configured, monitored and optimised by RapidSpike experts, acting as an extension of your team.

Enterprise checkout and user journey monitoring.

Website, server and in-frame uptime monitoring.

Expert analysis on revenue-impacting issue detection.

Clear, executive-ready branded reporting and status pages.

No training required.
We configure everything, run the monitoring, generate reports and continuously optimise for you.

Experience your customers’ experience

From homepage to checkout, make every second (and click) count.

  • Checkout monitoring
  • Page load analysis
  • Automated lighthouse
  • Uptime
Ecommerce shopping page showing potential performance issues

Built to generate revenue quickly

DigitalOps is designed to be sold as a product, not a project.
Agencies use it to:

  • Launch new recurring revenue streams
  • Improve client retention
  • Reduce firefighting and emergency calls
  • Win more competitive pitches

Most partners achieve 30–40% gross margins while increasing the lifetime value of every client.

Gross Margins

of issues dealt with in under 30 minutes.

How Can RapidSpike Help Developers?

Empower Your Development

Stakeholders not tech savvy? No problem! Evidence decisions and communicate progress effectively with your senior management and wider team via monthly reporting and quarterly deep dives.

Decrease Your Workload

Save time manually searching for issues pre or post launch – RapidSpikes powerful automation protects your teams time and resources when it comes to client projects, saving you money on monitoring costs.

Powerful Expertise

We act as another team member, supporting your development abilities with one single point of truth across multiple locations and devices, giving a more accurate picture than testing locally on your own machine.

Easy Set Up

Start analysing insights in minutes, supported by our world class customer success team and tailored onboarding packs for agencies, empowering you to win client deals straight away.

Partnership Perks

Benefit from a free RapidSpike starter pack for all agencies that join us on our website monitoring mission. High-margin add-ons allow you to expand accounts over time without increasing delivery risk.

Your Brand. 
Your Relationship.

DigitalOps is fully white-labelled. Your clients see your branding across dashboards, reports and status pages, while RapidSpike operates invisibly in the background.

You control the pricing. | You own the client relationship. | You keep the margin.

What Our Customers Say

Learn why brands work with RapidSpike to protect and delight their customers.

Faster incident management and recording

Higher manpower efficiency

“With RapidSpike Synthetics User Journey monitoring we protect the brand of all our E-commerce clients by making their websites more reliable and secure.

We also use the tool to help us make their websites faster for customers with fewer errors.”

Matthew Briggs,

Senior Vice President, Tryzens

Products Used

We Excel In Monitoring eCommerce Websites

Most agencies have DigitalOps live within days.

Step 1

Activate free uptime monitoring for your client sites.

Step 2

Define your DigitalOps package and pricing.

Step 3

Launch to clients using fully white-labelled materials.

Step 4

Scale confidently while we run the platform.

Step 5

Monthly reporting and quarterly deep dives.

Start delivering measurable value immediately, and turn operations into a revenue engine.

Get started with RapidSpike tools today. Smarter Insights. Better Results.

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