Home
Customers
Platform
Build a Plan
Resources
Services
Log In
Request a Demo

Home
Customers
Platform
Build a Plan
Resources
Services
Log In
Request a Demo

RapidSpike Support

Use the form below to raise a support ticket with our team.

We will attempt to respond as soon as possible. Working support hours are 9—5:30pm GMT, Monday to Friday, with urgent requests answered outside of these hours.

Book a Demo

[contact-form-7 404 "Not Found"]

Tag User Journeys

Loading

Script Writing: A Crash Course on User Journey Selectors

Script Writing: A Crash Course on User Journey Selectors

Bryn Dodgson, March 3, 2021

Read: 5 min

Learn how to write simple and complex selectors for your self-service User Journey script.

NEW Feature: Journey Pre-Actions

NEW Feature: Journey Pre-Actions

Channah Parker-Hamdani, January 13, 2021

Read: 2 min

NEW Feature: We have released a new upgrade to our Synthetic User Journey script editor - Journey Pre-Actions.

Capture the Page Source of Website Errors

Capture the Page Source of Website Errors

Sam Jenkins, January 23, 2020

Read: 2 min

We explain how to capture the page source when your website has errors with Synthetic User Journeys.

Custom HTTP Request Headers

Custom HTTP Request Headers

James Tyler, September 4, 2019

Read: 2 min

Setting custom HTTP request headers enables our clients to simplify their firewall IP whitelist management.

Top 3 RapidSpike E-commerce Tools: Part 1 - User Journeys

Top 3 RapidSpike E-commerce Tools: Part 1 – User Journeys

Bryn Dodgson, August 15, 2019

Read: 8 min

This post is the first in a series that will explore the key tools every ecommerce site needs running 24/7. This tutorial will show you how to build a simple “Add to Cart” Journey on a website.

Ensure Customer Happiness with these 5 Powerful Test Actions

Sam Jenkins, May 23, 2019

Read: 5 min

We give the rundown on 5 important test actions to make sure you have a functioning site and ensure customer happiness.

Search

Recent Posts

Meet the Team: Janie, Account Manager
How to Improve Core Web Vital Scores
How to Measure Core Web Vitals
Core Web Vitals: Google’s Upcoming Ranking Changes
The Code Behind Magecart Skimming Scripts

Categories

Categories

Find and solve the issues frustrating your customers today!

Try RapidSpike for free! Easy setup, no software install - start improving your website in seconds.

or View Our Plans

Monitor your digital experience, protect your customer's data from cyber threats and improve website performance.

Copyright © 2021 — All Rights Reserved.

Part of the family.

Platform
Resources
Company

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.

Cookie settings Accept

Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

Non-necessary

Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.