Home
Customers
Platform
Pricing
Resources
Services
Log In
Sign Up

Home
Customers
Platform
Pricing
Resources
Services
Log In
Sign Up

RapidSpike Support

Use the form below to raise a support ticket with our team.

We will attempt to respond as soon as possible. Working support hours are 9—5:30pm GMT, Monday to Friday, with urgent requests answered outside of these hours.

Category Uptime Monitoring

What do these error codes mean?

Robin Hill, July 11, 2019

Read: 3 min

We discuss the most common error codes and the meaning behind them so you can have a better understanding of a website status.

Introducing: Supercharged API Monitoring

Bryn Dodgson, July 20, 2018

We've massively upgraded our API Monitoring to include Custom Headers. Configure your GET, POST, PUT and DELETE HTTP monitors any way you want!

Uptime Monitoring Response Timeout Alerts

Sam Jenkins, February 12, 2018

Read: 5 min

We've supercharged our uptime monitoring by adding a response timeout, so you can use these monitors to alert based on site speed. Awesome!

API Monitoring

Andrew Mason, November 21, 2017

This new monitor performs an HTTP POST to your API endpoint, along with an optional request body.

New Feature: Redirect to HTTPS Monitor

Andrew Mason, July 24, 2017

You can now check your secure website domain name correctly redirects to an HTTPS address with this new monitor.

In Depth Website Checks with our new Intelligent Page Monitors

Andrew Mason, December 16, 2016

This week we have added Intelligent Page Monitors to our range of website/app performance monitoring products!

Why Should Agencies Be Aware of Site Speed?

Robin Hill, November 28, 2016

Why should agencies monitor their clients' site speed? In this post we explore why monitoring tools can be vital in offering a more complete SEO service to your customers.

Uptime is not on time – it’s too late!

Robin Hill, November 21, 2016

You need more than just uptime monitoring to completely assure your platform. This blog explains why.

Website Monitoring: How RapidSpike Can Help Meet The Local Government Digital Service Standard

Robin Hill, November 14, 2016

Using RapidSpike to assure compliance against the government digital service standard.

A New & Improved TV Mode

Bryn Dodgson, November 11, 2016

We're pleased to announce some major updates to the appearance and functionality of our TV Mode. Take a look to see what's new!

Uptime Monitoring: Use Site Speed to Improve Conversions and SEO

Mo Ahmed, November 7, 2016

In this post we look at how your site speed is valuable metric, with an impact on both conversion rate and SEO performance.

PagerDuty Integration for Uptime Monitoring

Sam Jenkins, October 31, 2016

Read: 10 min

Use PagerDuty? You can now get your uptime notifications sent directly to PagerDuty to raise, update and resolve incidents.

Uptime Monitoring: The Importance of Sitemaps

Robin Hill, October 24, 2016

Monitor your sitemap with RapidSpike and ensure you're making the most of this valuable SEO resource.

WebHook Integration for Uptime Monitoring

Sam Jenkins, October 17, 2016

Read: 5 min

You can now configure WebHooks with the RapidSpike Uptime Monitoring notifications to allow you to integrate our notifications with any external WebHook URL.

Website Monitoring – The Missed 404 Opportunity

Robin Hill, October 12, 2016

A useful feature of RapidSpike's uptime monitoring is 404 page monitoring - in this post we explore how this is vital for your website.

New Feature: Public Status Pages

Bryn Dodgson, September 7, 2016

We've added a great new feature this week - live Public Status pages, where you can display monitors from your account.

1 2 Next »

Search

Find and solve the issues frustrating your customers today!

Try RapidSpike free for 14 days with no credit card required. Easy setup, no software install - start improving your website in seconds.

Start Free Trial

or View Our Pricing

Monitor your digital experience, protect your customer's data from cyber threats and improve website performance.

Part of the family.

Platform
Resources
Company

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.Ok