Website Monitoring

For eCommerce

eCommerce is booming – but more complex than ever. RapidSpike helps thousands of businesses of all sizes optimise their customers journeys. 30-day FREE trial.
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Monitoring Thousands of eCommerce Websites Worldwide:

The New No.1 Website Monitoring & Web Performance Monitoring Solution

RapidSpike is revolutionising website monitoring. We are your online mystery shopper, reporting directly to you on a wide range of performance, reliability & security issues. We are the only monitoring solution that captures all three critical aspects of website health.

Selling Online? You Need RapidSpike

Uptime checks and transaction monitoring are no longer enough.

To compete in eCommerce today you need to trim every millisecond, protect every transaction and analyse every third party.

Achieve peak performance with next generation monitoring.

Issue Management

Find, Fix & Prevent

Website Issues Faster

How much do you care about your website? 88% of customers leave sites after a bad experience

RapidSpike has over 200+ key data points delivered in easy-to-use management tools, dashboards, and alerts. From over 100 monitoring locations across the globe, we monitor continuously to find your critical issues fast, helping protect your brand’s reputation & making your life less stressful.

Customer Journeys

Improve Conversions By

Optimising Customer Journeys

Would you like to get more online revenue? The best websites have conversion rates of 11% or more

We focus on your company’s most crucial website stakeholder, your customer. Using synthetic monitoring, you can watch your customer journeys unfold on video, manage your third parties, and find those critical intermittent shopping cart issues that will help you improve conversions.

Website Reliability

Make Sure You Stay Up

And Stay Fast

Do you worry about website errors? Once your page loads customers form an opinion in 0.05 seconds

Find uncaught errors with uptime & API monitoring with root cause analysis, error breakdown, and website trace views. Comprehensive website assurance checks ensure your website works well for your customers and keeps them online shopping with you, not your competitors.

Website Performance

Manage All of Your Website

Performance Issues

Are your pages fast enough? Conversions drop by 7% per 1 second of load time delay

Acting as a customer, we use Real User Monitoring, Core Web Vitals, and deep performance metrics to manage your third parties’ response time. Understand how to find, fix and prevent performance issues globally 24/7 on a real browser and mobile interface and device type.

Website Security

Detect Online Payment

Theft Quickly

Are your customers’ credit card detials safe? 95% of cybersecurity breaches are human error

Payment card theft is a huge business risk. Detect web skimming attacks in minutes, not months, and protect your customers’ trust. Quickly discover which client-side vulnerabilities and port monitoring issues put you’re whole business and your reputation at risk using our advanced monitors.

We Turn Noisy Data Into Useful Knowledge

We capture, analyse and interpret all your website monitoring data and then turn it into clear, actionable insights to support you and your team.

“With RapidSpike’s User Journey monitoring we protect the brand of all our E-commerce clients by making their websites more reliable and secure. We also use the tool to help us make their websites faster for customers with less errors.”

Matthew Briggs

Senior Vice President – Live Services at Tryzens

We Help Your Whole Team

Supporting websites can be challenging. Our website monitoring capabilities can help every part of your business. It’s in eCommerce and businesses with complex customer journeys where RapidSpike truly shines.

IT Operations

Comprehensive website monitoring & detailed alerts to minimise disruptions

Ecommerce

Manage third parties & end-user experiences to improve online conversions

Security

Reduce credit card theft risk on the client-side to protect customer trust

CxO

Understand & manage your customer journey issues all in one place

Marketing

Enhance your online SEO rankings by improving your websites page performance

Instant Alerts to Anywhere You Need To

Connect seamlessly with our highly configurable, powerful alerting engine, which integrates into anything you need it to.

  • Connect with industry leading Ops and Support tools
  • Build custom escalation processes for your whole team
  • Integrate directly with our API
RapidSpike Website monitoring integration - Zendesk
RapidSpike Website monitoring integration - Pushover
RapidSpike Website monitoring integration - Slack
RapidSpike Website monitoring integration - Teams
RapidSpike Website monitoring integration - VictorOps Splunk
RapidSpike Website monitoring integration - OpsGenie
RapidSpike Website monitoring integration - PagerDuty
RapidSpike Website monitoring integration - Webhooks
RapidSpike Website monitoring integration - WhatsApp

Let’s Answer Some Of Your Questions


What is website monitoring?

What if I’m not eCommerce?

Can I replace my existing website monitoring?

Website monitoring is not new, but it is changing, and RapidSpike is at the forefront of this move for complex businesses that make significant revenue online.

  • ADDED VALUE:

    We are complimentary to Application Performance Management platforms. RapidSpike is customer-focused, external monitoring with an outside-in view. APM’s are application-focused an monitor from and inside-out perspective, including network timings, CPU load, cron jobs server monitoring, and more.

  • SPECIALISTS:

    One of our largest clients has a £4m APM licence ut uses us for real user insights because we specialize in customer user journey monitoring.

  • COST EFFECTIVE:

    We can help you easily replace your website perforance monitoring tool, often reducing the overall cost, increasing the critical information you need.

  • RESPONSIVE:

    You don’t just get excellent webiste monitoring tools; we are also famous for giving you world-class website monitoring support that will help you beat your competition.

  • FREE TO TRY:

Why do I need to monitor my website?

What if I already use a monitoring tool?

Who is best to use this tool?

Do I have to be technical to use RapidSpike?

What can I monitor on my site?

How does the free 30 day trial work?

How much does RapidSpike cost?